Bankers Life and Casualty Company.
We specialize in seniors

Find Your Local Bankers Office
Zip Code:
Home About Us Products Careers Service/Claims Providers Contact Us  
Service/Claims Page - photo Service and Claims
Dedicated to Serving You
     
Customer Service /
Claims
Claim Forms
Service/
Claims FAQs
Service FAQs
Premium Payment
General Service
Life Policies
Annuity Plans
Claims FAQs
Nursing Home Help
Senior Resources
E-Mail Us

Paying Your Premium

What types of payment methods does Bankers offer?

When do I need to pay my premium?

How do I change the frequency of my premium payments?

Why did I receive a lapse notice for my last payment?

How may I reinstate a lapsed policy?

What is a grace period?

Premium Payment Service Plan
(Automatic Bank Account Withdrawal)

Can I have my premium automatically withdrawn from my bank account?

Why choose the Premium Payment Service Plan?

How does my bank account stay protected?

Can I pay for more than one policy on the Premium Payment Service Plan?

Can I change the date my charges are withdrawn if I find the current date inconvenient?

When will my first charge be made?

What happens if I change banks?

When can I cancel the Premium Payment Service Plan?

Click Here for the Authorization Form*

Q. What types of payment methods does Bankers offer?

A. We offer:

Direct Billing - We send premium notices to you at the address you specify.

The Premium Payment Service Plan - We make monthly charges to your bank account. For more information and an authorization form, click here.

Government Allotment - This method is available to those serving or who have served in the military and are receiving pay from the government. If you are eligible for this type of payment, you must first contact your allotment officer.

Payroll Deduction - This method is available when your policy is issued under your employer's sponsorship and the employer deducts the premiums from your pay and sends them to us.

[back to top]

Q. When do I need to pay my premium?

A. Before the end of the grace period. Different policies have different grace periods. Your grace period is shown in your policy. When we don't receive a payment by the end of the grace period, the policy lapses. If you are unsure as to the date your policy is paid to, and you have a Life Insurance policy, you can call the toll-free number to find out the due date. For all other plans, you can call the local office or write us.

[back to top]

Q. How do I change the frequency of my premium payments?

A. Some policies must be paid at a specified frequency. If your premium notice shows just one rate, you must contact us in order to find out if the frequency can be changed. If your premium notice shows multiple rates, just pay at the frequency that is preferable to you. Circle it on your premium notice and return it with your payment. Be sure to show your policy number(s) on your check or money order.

[back to top]

Q. Why did I receive a lapse notice for my last payment?

A. We hadn't credited your payment when the notice was sent or the payment you sent was not sufficient to pay your policy current.

If you sent a payment on your Life Insurance policy, call our toll-free number. It will provide you with the policy's current due date. It is possible that the lapse notice was sent before we had time to credit your last payment. If your policy's due date is current, disregard the notice.

If your policy is not a Life Insurance Plan or you have Life and other coverages and you believe you sent a payment, call the local office or write us.

[back to top]

Q. How may I reinstate a lapsed policy?

A. Reinstatement provisions vary by type of policy. If you received a reinstatement offer, follow the directions in that letter. If you haven't received a reinstatement letter or more than a month has passed since you received the offer, call the local office or write us for the current reinstatement requirements.

[back to top]

Q. What is a grace period?

A. A grace period is the number of days stated in the policy after the premium due date during which we will accept a premium payment from you without considering your policy lapsed. Most policies have a 31 day grace period. Others, specifically Universal Life Plans, have a 61 day grace period.

[back to top]

Q. Can I have my premium automatically withdrawn from my bank account?

A. Yes, this method of payment is called the Premium Payment Service Plan, and you can use either a checking or savings account. You need to fill in a form and return it with a payment great enough to cover your premiums up to and including the current month. This will give us time to set up arrangements with your bank and allow us to make a charge starting in the following month on the day you specify. You'll also need your bank's transit/routing number, which is located on a check or encoded deposit ticket. If you're not sure how to find this number please check with your bank. You may obtain the form by clicking here*.

*(Requires Adobe Acrobat Reader from www.adobe.com)

[back to top]

Q. Why choose the Premium Payment Service Plan?

A. Convenience, security and speed of processing. You choose the day of the month you want the premium withdrawn. There is no cost for postage to you. The payment will always be on time.

[back to top]

Q. How does my bank account stay protected?

A. Bankers will withdraw premium payments only as authorized by you. If we make an error, we will correct it when notified. We also protect your bank from loss due to our actions.

[back to top]

Q. Can I pay for more than one policy on the Premium Payment Service Plan?

A. Yes, you can pay any or all of your policies or certificates through the Premium Payment Service Plan with one monthly charge being made on your bank account.

[back to top]

Q. Can I change the date my charges are withdrawn if I find the current date inconvenient?

A. Yes, just let us know which day you'd prefer.

[back to top]

Q. When will my first charge be made?

A. The day the charge is sent depends on the month your policy comes due and the day you have chosen to have the charge made. For instance, if your policy is due on December 31st and you have chosen a charge date of the 1st, the first charge will be made on December 1st. It will pay from December 31st to January 31st.

[back to top]

Q. What happens if I change banks?

A. If you change banks and still want the plan, you must let us or our local office know and fill in a new form (click here )*. When you call or write, tell us which day of the month your payment is withdrawn and let us know when you want the last charge sent to your old account and when you want the first charge sent to your new account. You must allow time for us to stop the charges to your old account. We suggest 10 working days. You may have to send a payment with your new authorization form if one is due and you don't want it automatically withdrawn. If you call, we will give you that information.

*(Requires Adobe Acrobat Reader from www.adobe.com)

[back to top]

Q. When can I cancel the Premium Payment Service Plan?

A. Anytime you wish. However, you should keep in mind that the monthly charge is prepared a few days before the due date so it will arrive at your bank on the day you designate.

You must be sure we will have your request to stop the charge at least 10 working days before the next charge is due. You can write us or call the local office with your request. If you choose to write, please be sure you give us ample time to receive and process your request.

[back to top]

 
     
    Site Map | Legal | Privacy  
 50035 (07/21/05)   Copyright © 1999-2009, Bankers Life and Casualty Company - All Rights Reserved.(2.0.30.0)  
Text Size: